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Debt Recycling Loans is powered by Kingfisher Finance Group Pty Ltd (Authorised Credit Representative 522680 under ACL 387025). This policy explains how we handle your personal information.
We understand that the details you provide us are private and personal. It is important that you feel secure whenever you deal with us. It is also important that you understand how we protect your privacy, as well as how, when and where we may use your details.
The following is our commitment to you on what our policies towards your privacy are. You can be confident in the fact that we abide by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act 1988.
Personal information means any details or opinions about you from which your identity is apparent or your identity can be uncovered.
The main reasons why we would collect personal information about you are:
In both cases, we may use the information we gather to provide targeted and value-added products and services to you through direct marketing. These direct marketing offers and promotions are designed to make your life easier, not harder. So if you do not want to receive them, just let us know when we contact you.
Information collected by Kingfisher Finance Group is collected via correspondence from you or your company. This may be via telephone, email, mail, fax or directly through our website.
We will always aim to collect your personal information directly from you. If we cannot do so for some good reason, we may involve another organisation. For example, we may need to request a credit report from a credit reporting agency when we apply for a credit facility. Before doing so, or before collecting the information we need, we will inform you of the type of organisations we intend to disclose your personal information to.
All correspondence may be collected and stored, particularly regarding sales, support and accounts, including email.
We want to provide our customers with the very best products and services. Sometimes, we may partner with another organisation to support our products and services. In these situations, or to perform credit checks, we will need to share the personal information you gave us.
As you will appreciate, in certain circumstances we may be compelled by law to disclose your personal information to various authorities. For instance, we may be required under the Financial Transaction Reports Act to disclose details of financial transactions, and we may also be compelled under tax laws to provide such information. This is to your benefit and helps us to provide the products and services you would expect from Kingfisher Finance Group.
Before we disclose any of your personal information to any other organisation, we will take reasonable steps to ensure that:
By consent, we mean approval in writing, orally, or implied from your dealings with us.
It is important for us, and for you, that the information we hold is accurate and up to date. In this, we rely on you to help us. We ask that you contact us whenever there are any changes to your details so that we can update our records.
The information we hold about you is yours to access and correct. We can provide you with general information, such as your name, address and contact details, quite easily. More detailed information may not be as accessible, and if necessary a small fee may be charged for the costs of retrieving and supplying the details you want. This process may take up to 20 working days from your request. If you need to access your detailed information, just write to us at the following address:
Kingfisher Finance Group Pty LtdBy law, we must hold certain information about you, even after you are no longer a customer. However, after such time you can be assured we will destroy your personal information thoroughly and safely. We may also hold certain information about you if it is needed for a purpose that you are aware of, or reasonably expect us to hold it. When that information is no longer needed, it will be destroyed or permanently de-identified.
We take great care with the information we hold about you. We aim to ensure that any details are securely protected from misuse, loss, unauthorised access, modification or disclosure. We will take reasonable care to ensure that we keep your information in an accurate, complete and up-to-date manner. When that information is no longer needed, it will be permanently destroyed or de-identified.
Our website may use cookies and similar technologies, including analytics and advertising tools, to keep the site secure, understand which areas are of most interest to visitors, and improve your experience. You can manage or disable cookies through your browser settings. Disabling cookies may affect how parts of the site function.
If you have any questions about this privacy policy, or about how we handle your personal information, please contact us at alex@kingfisherfinancegroup.com.au.
1. Arranged a loan when our small business situation made it difficult to qualify.
2. Met requirements to have funding available by a specified date.
3. Understood my needs to setup debt recycling to allow tax structuring.
4. Communicated well throughout.
I would use their services again.
Alex, Jess and the Kingfisher team were second to none and their process from start to finish was faultless. As a self-employed business owner, it can be difficult to obtain finance at the best of times. The Kingfisher team made this an easy and efficient proposition and their continued transparent and efficient communication ensured we were kept up to date at all times. Highly recommend them for your finance needs!
Alex and Jess dealt with our investment loan and provided a top tier service. They kept us up to date and communicated every step of the process making it a seamless and smooth experience! Awesome work team we will definitely be back for future loans!
Jess from Kingfisher was outstanding. I couldn't fault her communication, expertise or dedication to finding the best loan for our situation. The entire process was seamless from start to finish. We'll definitely be using Kingfisher again in the future. A top-tier organisation.
